Frequently Asked Questions
Everything you need to know about The Skincare Makeup.
Are jane iredale products suitable for sensitive skin?
Yes, our products are non-comedogenic and formulated without synthetic fragrances or preservatives, making them ideal for sensitive skin and those prone to breakouts.
Is your makeup line cruelty-free and vegan?
Jane Iredale is a certified cruelty-free brand by PETA and Leaping Bunny. While the majority of our products are vegan, some contain beeswax or carmine; please check individual product pages for specific ingredient details.
What is your return policy for opened cosmetics?
We want you to love your look. If you are not satisfied, you may return products purchased on our website within 30 days of the purchase date for a full refund, even if they have been opened.
How can I find my perfect foundation shade online?
We offer a digital Shade Finder Quiz and professional color matching services via our beauty experts to help you identify the perfect undertone and depth for your complexion.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your skincare essentials sooner.
Do your foundations provide sun protection?
Many of our foundations, including PurePressed Base and Amazing Base, are formulated with physical SPF (Titanium Dioxide and Zinc Oxide) to provide broad-spectrum sun protection.